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DineIT

Privacy Policy

Last updated: May 2025

1. Introduction

Flying Samurai Solutions Private Limited ("we", "our", or "DineIT") operates the DineIT restaurant management platform available at dineit.in. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our services.

2. Information We Collect

We collect the following categories of information:

  • Account Information: Name, email address, phone number, and restaurant details provided during registration.
  • Transaction Data: Orders, billing records, KOT entries, payment summaries, and inventory records created through the platform.
  • Customer Data: Guest profiles and loyalty data entered by restaurant operators to manage their customers.
  • Usage Data: Log data, IP addresses, browser type, device information, and pages visited on our platform.
  • Payment Information: We do not store full card details. Payments are processed through secure third-party gateways.

3. How We Use Your Information

  • To provide, operate, and improve the DineIT platform.
  • To process subscriptions and billing.
  • To send product updates, support communications, and important notices.
  • To analyze usage patterns and improve platform features.
  • To comply with legal obligations.

4. Data Sharing

We do not sell your data. We may share information with:

  • Service Providers: Cloud hosting, payment processing, SMS/WhatsApp delivery partners who operate under strict confidentiality.
  • Legal Requirements: Where required by applicable Indian law or regulation.

5. Data Retention

We retain your data for as long as your account is active or as required for legal and business purposes. You may request deletion of your account and associated data by contacting us at info@dineit.in.

6. Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, and regular security reviews. No transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and data.
  • Opt out of marketing communications.

To exercise these rights, contact us at info@dineit.in.

8. Cookies

We use cookies and similar technologies to maintain sessions and improve platform performance. You can control cookie settings through your browser, but disabling cookies may affect functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or in-app notice. Continued use of the platform after updates constitutes acceptance of the revised policy.

10. Contact

Flying Samurai Solutions Private Limited
91 SpringBoard, Outer Ring Road, Mahadevapura
Bengaluru – 560048, Karnataka, India
Email: info@dineit.in
Phone: +91 99444 27373